Doctor, Heal Thyself!*



Case Code : CLHR019
Publication date : 2009
Subject : HROB
Industry : Healthcare
Length : 03 Pages
Price : Rs. 100

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Key words:

Leadership style, Succession planning, Hospital administration, Medical Director, Hospital expansion, Delegation of authority


* This caselet is intended for use only in class discussions.
** More comprehensive case studies are priced at Rs.200 to Rs.700 (US $5 to US $16) per copy.






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A hospital's expansion in scale and scope is spearheaded by a versatile and much-loved doctor who takes up the role of a Medical Officer and rises to become the Medical Director. This fictitious case (based on generalized experience) discusses the dilemma faced by the founder when there is an adverse change in the leadership style of the Medical Director.


» Leadership style and evolution of leadership style over time
» Hospital expansion and hospital administration
» Succession planning and delegation of authority


The first sign that the hospital employees had noticed the change in Dr. Shekhar was in the exchange of glances between them. Then the talk started. First it was muted, puzzled. Then it was marked by concern, and finally, by alarm...

Questions for Discussion:

1. What leadership style does Dr. Shekhar seem to practice? Comment on the change in his leadership style over time.
2. Discuss what possible decisions Velmurugan could take regarding the future leadership of the hospital. In your opinion, which of these decisions would be fair from Velmurugan's perspective both to his protégé and to the institution he had nurtured. What are the pros and cons of this decision?

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