Case Code : CLIT006
Publication date : 2007
Subject : IT and Systems
Industry : -
Length : 02 Pages
Price : Rs. 100
To download this case click on the button below, and select the case from the list of available cases:
iPod, PDA, smart phone, MP3 player, digital camera, pod slurping, industrial espionage, data theft, Videsh Sanchar Nigam Limited, Reliance Communications, IT and ITeS, BPO sector, data security, HR dilemma, fun at work, monitoring
* This caselet is intended for use only in class discussions.
** More comprehensive case studies are priced at Rs.200 to Rs.700 (US $5 to US $16) per copy.
Organizations were waking up to the threat of data theft by their own employees with devices such as iPods, smart phones and digital cameras with large storage space becoming ubiquitous in the workplace. This new data security threat, that the experts called pod slurping, was increasingly becoming a major dilemma for the organizations.
Data theft has emerged as a key challenge for all organizations, irrespective of size, industry sector, and location. Companies operating in the IT and ITeS outsourcing sector have been among the worst hit. For instance, in the mid 2000s, the reputation of India's BPO sector suffered due to incidents of employees stealing sensitive data. A Forrester Research report in 2005 had warned that such incidents had the potential to curb the booming Indian BPO sector by 30%. Even non-IT companies have woken up to the data security threat posed by portable IT / communication devices. In 2005, a data security expert in the US, Abe Usher, first coined the term ‘pod slurping’ to describe the stealing of data through portable devices such as iPods, pen drives, etc...
Case Studies on Related Topics
1.A Report on Information Security and Data Privacy in the Indian BPO Industry
2.Procter & Gamble vs Unilever: A Case of Corporate Espionage
3.Apple in 2005: Moving into the Mainstream?