Case Code : CLSM043
Publication date : 2005
Subject : Services Marketing
Industry : Banking and financial services
Length : 04 Pages
Price : Rs. 100
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Liberalization, Banking Sector, Indian Wealth Management & Private Banking Survey, World Wealth Report 2003, IBM, Merrill Lynch, Cap Gemini, NCAER, Retail Segment, Semi-Affluent Segment, Affluent Segment, HNI's, Wealth Management Services Market, HSBC, HDFC, ICICI, UTI, Ask Raymond, DSP Merill Lynch, Fee Structures, Customer Service Level, Corporate Banks, Capital Market Players
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The caselet describes the market potential for wealth management services in India. It examines the reasons behind the growth of wealth management services in India. The caselet also provides an overview of services offerings made by Indian financial institutions in wealth management services segment.
According to a recent study by IBM, called Indian Wealth Management & Private Banking Survey 2003-04, the population of individuals of high net worth (HNI) has been growing at a rate of 40% per annum.
Merrill Lynch and Cap Gemini's (E&Y) World Wealth Report 2003 predicts that by the end of 2003, India will have 61,000 HNI's...
Questions for Discussion:
1. What factors are responsible for the increased prominence of wealth management services in India?
2. Financial institutions have divided wealth management services market into four segments based on income levels. Do you think that such segmentation helps in understanding the customer needs and targeting the right segment? If not, on what other basis can the market be segmented?