CEO Succession Planning Issues at Citigroup: Vikram Pandit's Exit

            
 
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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.



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Case Details:

Price:

Case Code : HROB158 For delivery in electronic format: Rs. 400;
For delivery through courier (within India): Rs. 400 + Rs. 25 for Shipping & Handling Charges

Themes

Succession Planning/ CEO Succession Planning/ Corporate Governance
Case Length : 14 Pages
Period : 2008-2013
Organization : CitiGroup
Pub Date : 2013
Teaching Note : Not Available
Countries : US; Global
Industry : Banking

Abstract:

The case is about the sudden exit of Vikram Pandit (Pandit), the CEO of Citigroup on October 16, 2012, a day after the company reported strong quarterly results. Pandit had joined Citigroup in July 2007, when he sold his hedge fund, Old Lane Partners LLC, to Citigroup for US$800 million. Within months of joining the company, he was made the CEO of Citigroup on December 11, 2007. The case discusses the performance of Citigroup under Pandit. It also describes in detail the initiatives Pandit took to turn the company around.

Human Resource and Organization Behavior | Case Study in Management, Operations, Strategies, Human Resource and Organization Behavior, Case Studies

It highlights Pandit’s abrupt exit from the company and the response of analysts to it. The case goes on to discuss the corporate governance issues including Pandit’s relationship with the board of directors, the role of the Chairman in Pandit’s ouster, and the role of the board in general in CEO succession planning in Citigroup.

Issues:

Understand various issues and challenges in corporate governance of a multinational financial institution.
Understand issues related to the board's role in setting the strategic direction for a company, the CEO's relationship with the board, etc.
Understand the issues of CEO succession planning in a company and evaluate the role of Board of Directors in succession planning.
Discuss and debate the corporate governance issues surrounding Vikram Pandit's exit from Citigroup and how the board could have handled the situation better.

Contents:

  Page No.
Introduction 1
Background Note 2
Pandit's Entry into Citigroup 3
Citigroup Under Pandit 3
Return to Profitability 4
Pandit's Exit 5
What Went Wrong? 6
Looking Ahead 9
Exhibits 10

Key Words:

Succession planning; CEO Succession planning; Corporate governance; CEO’s relationship with the board; Organizational behavior; Strategic direction; Turnaround; Organizational structure

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