Mexico's Softtek: Success through Nearshoring

            
 
Operations Management|Operations Strategy|Case Study|Case Studies

ICMR HOME | Case Studies Collection

To download Mexico's Softtek: Success through Nearshoring case study (Case Code: OPER105) click on the button below , and select the case from the list of available cases:

Operations Management Case Studies | Case Study in Management, Operations, Strategies, Marketing Management, Case Studies

OR


Buy Now

Amount to be paid:



Prefer to pay in another currency ?
Select Currency for Payment



Exchange Rates: Click Here
Delivery Details: Click Here

Operations Case Studies
Operations Short Case Studies
View Detailed Pricing Info
How To Order This Case
Business Case Studies
Case Studies by Area
Case Studies by Industry
Case Studies by Company

Custom Search



Please note:

This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.



Chat with us

Strategic Management Formulation, Implementation, & Control, 12e

Please leave your feedback

Leave Your Feedback

ICMR India ICMR India ICMR India ICMR India RSS Feed

Case Details:

Price:

Case Code : OPER105 For delivery in electronic format: Rs. 500;
For delivery through courier (within India): Rs. 500 + Rs. 25 for Shipping & Handling Charges

Themes

Logistics/ Supply Chain Management/ Off shoring/ Nearshoring

Case Length : 16 pages
Period : 2009-2012
Organization : Softtek
Pub Date : 2012
Teaching Note : Not Available
Countries : Mexico; Latin America; Global
Industry : Information Technology

Abstract:

Outsourcing is a business model that reduces operating costs and boosts profit margins while maintaining a high quality of customer service. The model allows companies to adjust their resource allocation. Many companies opt for out-of-country outsourcing, which is divided into two categories - nearshoring and offshoring. Nearshoring is transfer of work within the region whereas offshoring is relocation of work to more distant locations. Softtek was a global provider of process-driven IT solutions. The Mexican company founded in 1982, coined the term "Nearshore" in 1997. It first offered IT and ITES services to US companies.

Operations Management Case Studies | Case Study in Management, Operations, Strategies, Marketing Management, Case Studies

The company later began deriving benefits from its outsourcing services by working in close proximity to its clients' location, thereby easing the process and making it cost effective both for itself and its clients. Though the company succeeded in implementing its concept and gained a global presence across 20 countries, it faced many challenges - including challenges from its local government and in gaining a talent pool. There was apprehension that these factors could hinder its future growth. This case is meant for MBA students as a part of the Operations Management/ Logistics and Supply Chain Management course.

Issues:

The concept of nearshoring
The advantages and disadvantages of nearshoring compared to offshoring
Trends and the changing competitive landscape in the global outsourcing industry
How Softtek started the nearshore concept and achieved success in the global outsourcing market
The challenges faced by Softtek
How Softtek's nearshoring concept and its expansion strategy could impact other established offshore players.

Contents:

  Page No.
Introduction 1
About Softtek 2
Softtek's 'Nearshoring' Model 3
Softtek's Quality Governance 5
Nearshore Benefits 5
Global Nearshoring Industry 6
The Challenges 8
The Road Ahead 10
Exhibits 11

Keywords:

Outsourcing, Nearshoring, Offshoring, Operations Management, Logistics, Supply Chain Management, Business model, Softtek's Value Model, Softtek's Quality Governance Model, Value proposition, Six Sigma, Global Nearshoring Industry, Latin American market

Introduction - Next Page>>


Custom Search





Operations Management
Textbooks Collection

Operations Management
Workbooks Collection

Case Studies in Operations Management - Vol. I
Case Study Volumes Collection

 

Case Studies Links:- Case Studies, Short Case Studies, Simplified Case Studies.

Other Case Studies:- Multimedia Case Studies, Cases in Other Languages.

Business Reports Link:- Business Reports.

Books:- Text Books, Work Books, Case Study Volumes.