Textbook:
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Paperback;
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Workbook:
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In the past, employees were expected to be efficient in producing the desired results and their efficiency was measured in terms of the outputs delivered relative to the inputs used. Now, the focus has shifted to effectiveness. Effectiveness involves doing the right things, in the right way. Effectiveness is particularly important in the case of managers, as they are responsible for the performance of others.
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There are no specific personality traits common to all successful managers. Some of them are analytical while others are intuitive. Some are good decision-makers, while others are good planners. However, all these managers have one characteristic in common:
They are effective in whatever they do and whatever they are. Successful managers may be intelligent, imaginative, and knowledgeable. However, only effectiveness translates this intelligence, imagination, and knowledge into results, and ultimately makes a manager successful.