Search for Cases

Case Details

Case Code: HROB203
Case Length: 18 Pages 
Period: 2015-2020   
Pub Date: 2019
Teaching Note: Available
Price:Rs.400
Organization : Amazon.com, Inc.
Industry :Retailing
Countries : United States, United Kingdom,Australia, Germany, France
Themes:  Industrial Revolution 4.0/ Ethics in Information Technology/ Compensation Policy/ Logistics & Supply Chain
Case Studies  
Business Strategy
Marketing
Finance
Human Resource Management
IT and Systems
Operations
Economics
Leadership & Entrepreneurship

Amazon.com, Inc. and the Human Cost of Fast Shipping

This case was a Finalist in the prestigious XVIII Dark Side Case Competition, 2019, organized by Critical Management Studies division of Academy of Management.
 
<<Previous Page 

INTRODUCTION

 
“You spend 10 hours on foot, there’s no windows in the place, and you’re not allowed to talk to people – there’s no interactions allowed. I got a sense in no time at all that they work people to death, or until they get too tired to keep working. After two months, I felt I couldn’t work there and maintain a healthy state of mind,” said a former worker who worked for just two months at the warehouse of the online retail giant Amazon.com, Inc. (Amazon) in Chesterfield, Virginia. Amazon was well known for offering its customers fast, convenient, and cost-effective shipping options. However, there were an increasing number of reports emerging of the grueling working conditions at the company’s fulfillment centers...
 
Human Resource and Organization Behavior Case Studies | Case Study in Management, Operations, Strategies, Business Environment, Case Studies
or
Human Resource and Organization Behavior Case Studies | Case Study in Management, Operations, Strategies, Business Environment, Case Studies
or
PayPal (9 USD)

 

 
BACKGROUND NOTE - Next Page>>