Diversity and Talent Management Practices at IBM
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Case Details:
Case Code : HROB089
Case Length : 14 Pages
Period : 1995-2005
Organization : IBM
Pub Date : 2006
Teaching Note :Not Available
Countries : US
Industry : IT
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Excerpts Contd...
Women in the Workforce
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IBM started recruiting women professionals well before the Equal Pay Act, 1963.
A letter issued by Watson Sr. in 1935 stated, "Men and women will do the same
kind of work for equal pay. They will have the same treatment, the same
responsibilities, and the same opportunities for advancement."
IBM's management made efforts to find out what the specific needs of its women
employees and provided women-friendly facilities accordingly. This helped the
women in increasing their productivity while maintaining a proper balance
between work and family life. The women networking groups in IBM actively
promoted female mentoring, assisted women to achieve a better work/life balance,
and also conducted programs to encourage girls to seek careers in the IT
industry (Refer to Table I for 'Filling the Pipeline' programs)...
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Talent Management
To achieve a balance between talent supply and demand, IBM often redeployed
its workforce. The internal redeployment process was designed to minimize
loss of productivity of skilled employees. Each of IBM's business units had
its own resource board that reviewed and approved external job postings on a
regular basis. In case the company had employees with skills matching the
criteria, they were redeployed on the new job instead of recruitment being
done externally...
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The Road Ahead
IBM treated diversity as a part of its business strategy. Having
employees from different social and cultural strata helped the company
understand and serve its customers better.
It also helped the company
expand its market by obtaining business from small and medium sized
enterprises owned by the women and minorities (Asian, Black, Hispanic,
etc.). In the early 2000s, the executive diversity task forces were
encouraged to develop business relationships with the leading women and
minority-owned businesses in the US... |
Exhibits
Exhibit I: Incentive Plan of IBM
Exhibit II: Diversity: Awards and Recognitions
Exhibit III: Recruitment Programs for People with Disabilities
Exhibit IV: A Note on Talent Marketplace
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