HR Challenges in the Insurance Industry

            
 
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Case Details:

Case Code : INS028
Case Length : 03 Pages
Period : 2003
Pub Date : 2003
Teaching Note : Available
Organization : Varied
Industry : Insurance
Countries : India

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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.



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"The real challenge for human resource professionals, especially in the insurance sector, will begin in the new millennium," said Karrupu Vasu (Vasu), senior manager (Human Resources) at Bonny Life Insurance.

"What kind of challenge will we face? As of now, the sailing is smooth for HR professionals as compared to the marketing professionals. As competition is severe in the insurance sector, it requires a lot of skill to sell a policy.

Insurance Case Studies | Case Study in Management, Operations, Strategies, Insurance Case Studies, Case Studies

Even finance professionals face difficulties as the interest rates have been on a downward spiral. They now face the challenge of identifying the best investment opportunities," said Chenchull Reddy (Reddy), another manager at Bonny Life Insurance.

"The honeymoon is over. It is time to pull up our socks. After the liberalization of the insurance sector, private and foreign players in India have become active. Though there is a lot of scope for growth in the sector, the availability of human resource with skills suited for the insurance industry is meager. Therefore, it is difficult to find skilled people," replied Vasu.

Both Vasu and Reddy had several years of experience of working in managerial positions for different service organizations before they joined Bonny...



 

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