GE and Jack Welch
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Case Details:
Case Code : LDEN002
Case Length : 11 Pages
Period : 1981-2001
Pub Date : 2002
Teaching Note : Available
Organization : GE
Industry : Varied
Countries : USA
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Excerpts
Jack Welch's Leadership Style
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Analysts felt that Jack Welch's profound grasp on GE stemmed from knowing the
company and those who worked for it. More than half of his time was devoted to
"people issues". Most importantly, he had created something unique at a big
company - Informality. The hierarchy that Jack Welch inherited with 29 layers of
management was completely changed during his tenure. Everyone, from secretaries,
to chauffeurs to factory workers, called him 'Jack'. Everyone could expect - at
one time or another - to see him. Analysts felt that Jack Welch gave employees a
sense that he knew them. Commenting on the informality at GE, Jack Welch said,
"The story about GE that hasn't been told is the value of an informal place. I
think it's a big thought...
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Jack Welch - The Strategist
Analysts felt that Jack Welch was focused and analytical. He restructured
GE's portfolio from 350 businesses during 1980s down to two-dozen core
activities by late 1990s. During his initial years as CEO, he either
expanded internally or made acquisitions to position all GE's businesses as
either number one or number two in their fields. The planned acquisition of
Honeywell, Inc., which didn't materialize, was expected to redefine GE for
the years to come...
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Jack Welch - The Leadership Guru
After stepping down as the CEO, Jack Welch became an advisor to William
Harrison, CEO, JP Morgan Chase. He also entered into an agreement to become
a leadership guru to several other clients. He was also named the special
partner at New York investment firm, Clayton, Dubilier & Rice. Jack Welch
also authored his autobiography, "Jack: Straight from the Gut', which was at
the top of the best-sellers list in 2001. Analysts felt that Jack Welch's
influence did not end at GE. Many executives who had worked under Jack Welch
went on to head more than a dozen U.S. companies... |
Exhibits
Exhibit I: Reg Jones Introducing Jack Welch at the CEO in 1981
Exhibit II: Jack Welch at his First Board Meeting as Chairman
Exhibit III: The Welch Era at GE
Exhibit IV: GE Under Jack Welch
Exhibit V: Jack Welch's Monthly Program
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