Jamie Dimon: The Turnaround Specialist

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Case Details:

Case Code : LDEN060
Case Length : 28 Pages
Period : 2000-2009
Pub Date : 2009
Teaching Note :Not Available
Organization : JPMorgan Chase & Co.
Industry : Financial Services & Banking
Countries : USA

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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.

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"Jamie's strength is that he's a leader, not a classic manager." ¹

- Charlie Scharf, Head, Retail Banking, JPMorgan Chase, in 2006.

Introduction

On May 7, 2008, Jamie Dimon (Dimon), Chairman and Chief Executive Officer (CEO) of US-based banking major JPMorgan Chase & Company (JPMorgan Chase), received an award for the 'Most Admired Leader Outside the Asia Pacific and Gulf Regions'². Nearly 55 percent of the respondents voted for Dimon for his strategic thinking ability. On receiving the award, Dimon said, "It is an honor to accept this award and extremely gratifying to know that it has been awarded through the feedback of my peers and fellow chief executives from across the APAC region. We appreciate this recognition, and I am pleased to share it with the tremendous team at JPMorgan."³

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1] Shawn Tully, "In This Corner! The Contender," http://money.cnn.com, March 29, 2006.
2] The award recognized leaders serving the financial services industry and was based on the results of the survey conducted by the Asian Banker, a research and business intelligence company.
3] "Jamie Dimon Accepts Asian Leadership Award," www.theasianbanker.com, May 7, 2008.

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