Oprah Winfrey - The Story of an Entrepreneur

            
 
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Case Details:

Case Code : LDEN006
Case Length : 14 Pages
Period : 1957-2000
Pub Date : 2002
Teaching Note :Not Available
Organization : Infosys
Industry : Media and Entertainment Countries : Japan

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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.



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Excerpts

Oprah - Serving the People

Since Oprah had been a victim of child abuse, she constantly raised the issue in her show and made constant efforts to protect children from such abuse. In 1991, she demanded that the government pass a new law (The National Child Protection Act) against child abuse.

Oprah even testified before the Senate Judiciary Committee of the US to help them establish a database of convicted child abusers in the US.

In December 1993, Oprah's efforts were rewarded when the 'Oprah Bill' (The National Child Protection Act) was made a law. On principle, Oprah donated at least 10% of her annual earnings to charity during her adult life...

Leadership and Entrepreneurship Case Studies | Case Study in Management, Operations, Strategies, Leadership and Entrepreneurship, Case Studies

The Other Side of Oprah?

Not surprisingly, Oprah had many critics. Over the years, many of her personal as well as business related policies had been criticized. Though employees at Harpo agreed that the pay and benefits offered by the company were exceptional compared to industry standards, some criticized the strict rules and regulations enforced. They said that Oprah forced her employees to sign a lifelong confidentiality agreement, which bound them from making any revelations about Harpo in their lifetime. In a lawsuit filed by a former employee against the company, Harpo was described as a 'narcissistic workplace...

The Show Goes On

Much to the delight of her fans, Oprah changed her mind, and in mid-2002, renewed her contract for the show till 2006. Media reports mentioned that this was 'typical' of Oprah as she generally changed her decisions rather easily. Though Oprah renewed the contract, she said that she was exploring the options she had after exiting the show.

However, she was quick to add that she would not leave TV. Analysts remarked that if Oprah did leave the show in the future, her options were unlimited...

Exhibits

Exhibit I: Awards Won by Oprah
Exhibit II: Favorite TV Personalities - Ranks
Exhibit III: A Few Glimpses into Oprah's Life & Career

 

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