SKS Microfinance: Managing Growth and Continuity of a Social Enterprise

            
 
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Case Details:

Case Code : LDEN073
Case Length : 25 Pages
Period : 2009-2010
Pub Date : 2011
Teaching Note : Available
Organization : SKS Microfinance.
Industry : Microfinance
Countries : India

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Introduction cont..

Akula, inspired by Yunus's Grameen Bank, realized that there were three major constraints in India in providing microfinance to the poor. He depicted them in terms of three "C"s - Capital constraints, Capacity constraints, and the high Cost of delivering micro loans. In order to overcome capital constraints, he designed SKS as a for-profit model of business and was thus successful in attracting big Silicon Valley2venture capitalists to fund the institution. In order to overcome the capacity constraints, he took cues from the best practices of global giants such as McDonald's and Starbucks and implemented them in an innovative way to standardize the microfinance operations of SKS and attain rapid scalability.

Leadership and Entrepreneurship Case Studies | Case Study in Management, Operations, Strategies, Leadership and Entrepreneurship, Case Studies

Akula also promoted the use of modern technology to minimize the cost of operation for the firm.As of 2010, SKS was the largest MFI in India and it was growing at the rate of 200% per annum. It was adding over 50 new branches and 130,000 new customers every month and had a loan default rate of less than 1%3.

Excerpts>>

Leadership and Entrepreneurship Case Studies | Case Study in Management, Operations, Strategies, Leadership and Entrepreneurship, Case Studies


2] The term 'Silicon Valley' it is now generally used as a metonym for the American high-tech sector
3] Vikram Akula, "God of Small Credit," Business Today, January 13, 2008


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