Australia's Leading Retailer Woolworths' Retail Operations

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Case Details:

Case Code : OPER072
Case Length : 22 Pages
Period : 2000-2008
Organization : Woolworths Limited
Pub Date : 2009
Teaching Note :Not Available
Countries : Australia
Retail

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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.

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"Overall, we are a strong Australian company with a good business outlook and sound stock performance. We are not a business which has achieved success by standing still. Building a world-class company takes time and effort and it was pleasing to have our hard work rewarded by being the first Australian company to break into the top-25 list of world retailers."¹

- Michael Luscombe, MD and CEO Woolworths Limited, in 2008.

Introduction

In 2008, Woolworths Limited (Woolworths), Australia's leading retailer, became the first Australian company to break into the top 25 global retailers list.

According to the 2008 Global Powers of Retailing report released by Deloitte², Woolworths was placed at the 25th position in the list of top 250 retailers globally for the year 2006/2007 (Refer to Exhibit I for the Top 25 Retailers in the world). Another Australian retailer and Woolworths competitor Coles Group³ was at the 31st position.

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1] "Woolworths Limited - Annual Report 2008," www.newsstore.smh.com.au, September 29, 2008.
2] Deloitte Touche Tohmatsu is one of the world's largest professional services firms serving some of the world's leading companies in the areas of audit, assurance and advisory, taxation, corporate finance, and consulting.
3] Coles Group Ltd (Coles) is one of the largest retailers in Australia with more than 2,900 stores throughout Australia and New Zealand as of 2006. It includes brands like Coles, Kmart, Target, Officeworks, Liquorland, BI-LO, 1st Choice, Coles Express, Kmart Tyre and Auto, Harris Technology, Coles Online, Vintage Cellars and Pharmacy Direct. Coles Group was acquired by Wesfarmers in November 2007.

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