| H&M's Supply Chain Management Practices |  | 
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 Case Details:
 
 Case Code : OPER066
 Case Length : 18 Pages
 Period : 1997-2007
 Organization : Hennes & Mauritz AB
 Pub Date : 2008
 Teaching Note :Not Available
 Countries : Sweden
 Industry : Apparel Retailing
 
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 << Previous ExcerptsBackground Note
	
		| 
H&M was founded by Erling Persson (Persson), a salesman from Västerås , Sweden. 
In 1947, on a visit to the US, Persson was attracted by the concept of clothes 
stores selling stylish garments at low prices. Following a similar concept, he 
opened a store selling clothes for women in Västerås in 1947, and named the 
store 'Hennes' (hers in Swedish). The low prices immediately attracted 
customers. The stores were expanded during the 1950s and the 1960s. Persson was 
confident that the concept would work as well in other countries, and in 1964, 
the company ventured overseas by opening a store in Norway. This was followed by 
a store in Denmark in 1967... |   
 |  Idea Generation and Design
 	Initially, H&M sourced the products mostly from its agents in Asian 
	countries and sold them through its stores. In the late 1980s, after Bosch 
	joined the company, H&M began building a design team to take to the stores 
	the products that customers were demanding...  
	
		|  | Production
	
	Initially, all the production activities of H&M took place in Sweden. In the 
	1960s, production was carried out in other Scandinavian countries and in the 
	UK. In the late 1960s, some of the production activities were shifted to 
	southern European countries like Italy and Portugal. By the early 1970s, H&M 
	was also producing in Hungary, Poland, and erstwhile Yugoslavia. In 1978, 
	H&M ventured into the Far Eastern countries with a production office in Hong 
	Kong. As of 2000, H&M had 21 production offices, of which 10 were in Europe, 
	10 in the Far East, and one in Africa... |  
Excerpts Contd...>> 
 
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