| SCM and ERP Software Implementation at Nike: From Failure to Success |  | 
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 Case Details:
 
 Case Code : OPER049
 Case Length : 18 Pages
 Period : 1996 - 2005
 Organization : Nike
 Pub Date : 2005
 Teaching Note : Available
 Countries : United States Industry : Footwear & Apparels
 
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 << Previous Introduction Contd...
	
		| 
An AMR Research5 survey of 110 companies 
of annual revenues of $500 million or more using ERP revealed that only 23% had 
adopted a single instance strategy while 36% were planning to put it in place, 
while another 17% were trying to get the instances down to one per major global 
region and were investing considerable funds to achieve this.
 Analysts 
acknowledged that Nike had indeed taken a bold step when it adopted the single 
instance strategy with its first ERP rollout. During the late 1990s, most 
companies avoided it due to its huge costs and bandwidth problems. Christopher 
Koch, Executive Editor, CIO Magazine, remarked, "If it was easy, everyone would 
just do it."6
 |   
 |  Nike's Supply Chain
	Founded in 1957 by Philip Knight (Knight), Nike manufactures high quality 
	athletic shoes for a variety of sports including baseball, athletics, golf, 
	tennis, volleyball and wrestling. In addition to footwear, Nike also 
	manufactures fitness equipments, apparels and accessory products. The 
	company's products are sold in over 140 countries around the world. 
	
		|  | 
	All product development factory contracting and marketing activities were 
	carried out at the company's headquarters in Beaverton, Oregon in the US. 
	Nike's global operations were broadly divided into five geographic regions – 
	United States; Europe, Middle East and Africa (EMEA); Asia Pacific and 
	Americas (includes Canada, Mexico and other Latin American countries of 
	Chile, Brazil and Argentina).
 Since the mid-1970s, Nike has outsourced its manufacturing activities. The 
	company's products were manufactured in factories owned and operated by its 
	business partners commonly known as contractors around the globe.
 |  In 1975, Nike introduced the Futures program to manage the 
market for its footwear products. Under this program, Nike's retailers placed 
orders with the company six months before the required delivery date with the 
guarantee that 90 percent of their orders would be delivered within a set time 
period at a fixed price. These orders were then forwarded to the manufacturing 
units around the world... 
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