Information Technology & Systems

SUMMARY: It is important to understand the possibility of resistance to change cropping up in the organization during MIS implementation. Resistance to change can occur either due to the employees not accepting the new business processes in the fear of losing jobs or because of technically deficient systems which are not very user friendly.

It may also be due to the interactions between the characteristics of people and the characteristics of the system. In order to avoid such resistance, organizations try to educate their employees about the various benefits that the MIS brings with it, both at the organizational level as well as at the personal level.

To increase the operating efficiency of the system, employees should also be trained in terms of operating the MIS in their specific functions.

Once the planning is done, the implementation process can be executed smoothly. The steps in the process include: organizing for implementation, developing procedures for implementation, training the users, acquiring hardware and software, developing forms for data collection, developing files for storage of data, testing the system, cutover, and documenting the system.

The implementation process should be followed by evaluation of the implementation. The MIS can be evaluated for the efficiency with which the allocated resources are utilized in the development / implementation and the effectiveness of its usage after the implementation.

Typically, there are challenges galore in implementing the MIS.