Book Author: William Poundstone
Book Review by : Anil Kumar
Faculty, ICMR (IBS Center for Management Research)
figsaw puzzles, riddles, puzzles, Microsoft, employer-mandated IQ tests, Law firms, banks, consulting firms, insurance firms, airlines, media, advertising, armed forces
2. An interview is not an IQ test: Some interviewers pose too many questions to the candidates and choose those who solved highest number. But, often the difference between the lowest score and the highest is one or two. One can hardly rule out the luck factor in finding out solution to the puzzle. Hence, before selecting the candidate the hirer should look at the resume as well. He should not select a candidate just for solving the puzzle unless other things are equally encouraging. |
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5. Choose the questions in such a way that it does not matter even if the candidate has already known the question before: Intelligent interviewers must assume that most of the candidates have prior exposure to the puzzles they are posing. Candidates should not be expected to disclose that fact. Hence, interviewer should choose questions for which it is possible to explain the ways of arriving at the answer. This is beneficial because, even if the candidates know the answer already, the ways of arriving at the answer is often highly personal. With careful listening interviewer can learn a lot about his or her problem solving ability.
6. Challenge the first impression: For sales jobs the first impression is important. This impression must play an important role in hiring sales people. But for most of the other jobs, first impression is less important. It is crucial that questions that challenge the first impression be asked.
7. Avoid Deception, even the common “white lies” about as-appropriate interviews: Employment should be based on a relationship of trust. The worst way to start this relationship is to start by telling lies. Just as a company expects the candidate to be truthful, candidate also expects the company to be truthful. Hence, a company should not deceive the candidate about the interview process. Honesty is necessary whether the candidate joins the company or not. Today's rejected candidate may be tomorrow's customer, stakeholder, or lawmaker. Company should not make a candidate leave feeling ill-used, ill-treated, or deceived.