Doordarshan's Problems

            

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Themes: Brand Management
Period : 1994-2001
Organization : Doordarshan
Pub Date : 2002
Countries : India
Industry : Media, Entertainment & Information

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Case Code : BSTR012
Case Length : 8 Pages
Price: Rs. 200;

Doordarshan's Problems| Case Study



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Tangle of Problems Contd...

With the launch of Star News Channel10 (the first independent news channel) in 1998, DD news lost its viewers to Star news. The in depth analysis of news items by Star News caught the imagination of the viewers (Refer Table V for a comparative study of different news channels). Analysts felt that private news channels could do well because of the image of DD as propaganda machinery of Government.

TABLE IV
COMPARISON OF THE NEWS CHANNELS

STAR NEWS

ZEE NEWS

DD NEWS

Channel encrypted. Decoders are required.

Channel not encrypted. Free to air.

Channel not encrypted. Free to air

Content caters to the premium segment

Content caters to the mass market

Content caters to the mass market.

English predominant language

Hindi predominant language

Hindi predominant language

Only premium brand's ads taken. Very selective regarding the ads.

All brands accepted. Not selective regarding the ads.

No ads. Only social messages were broadcast.

Analysts also felt that political interference and corruption were another reason for DD's poor performance. In 1997, The Indian broadcasting bill was introduced in Parliament. The bill was not passed but it was enforced through an ordinance nearly a decade when after it was enacted. DD was brought under a holding company called the 'Prasar Bharti'.

In 1998, Government sacked Prasar Bharti CEO S.S. Gill and government made DD answerable to a parliamentary committee. Political interference at the top level worsened the matters for DD. It was also alleged that members of the Central Commissioning Unit (CCU)11 of DD were taking bribes from the producers to air their programmes.

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10] Star News Channel was the first news channel to be set up by the private producers. It was started by the NDTV with Star Network.
11] The CCU was set up in 1991 to oversee the commissioning of the programmes. It was headed by Controller of Programmes in Doordarshan.