Johnson & Johnson's Health and Wellness Program

Ergonomics Injury Prevention Program
J&J was among the very few companies to have taken adequate measures to minimize the occurrence of musculoskeletal problems among its employees, before the US Occupational Safety and Health Administration (OSHA)²⁶ framed rules and regulations for ergonomics.

The company introduced a voluntary program, 'JOBFIT' for its employees in the US and Puerto Rico to prevent musculoskeletal problems. The program focused on maintaining fitness levels of employees and provided them with an opportunity to participate in personalized conditioning²⁷ and stress management sessions. JOBFIT was primarily aimed at new recruits, employees who transferred to the US and Puerto Rico, employees in high-risk jobs, and those who had joined the job back after temporary disability.

Once the program was implemented, it was found that employees in six out of seven facilities were able to do their jobs better and the company reported fewer cases of insurance claims, injury, sickness, stress or absence in this area.

Safe Fleet Program
In a survey conducted by J&J in 1995, it was found that road accidents involving company's drivers were one of the major reasons for increasing number of deaths and injuries. J&J incurred an additional average cost of $1500 on each such accident. Roger Seykens, Director, Safety and Industrial Hygiene for Europe, Africa and Middle East, said, "We were obviously aiming for a major reduction in costs. But the main thing was to institute an active policy for preserving the health of our employees."²⁸

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26] OSHA's objective is to safeguard lives, prevent injuries and protect the health of workers in the US. Almost every employee working in the US comes under the purview of OSHA, with a few exceptions like miners, transportation workers, government employees and entrepreneurs.
27] Personalized conditioning involves both physical and mental conditioning as well as some dietary considerations. Physical conditioning is achieved by proper nutrition and physical exercises such as weightlifting, running, pylometrics and speed enhancement methods. Mental conditioning is achieved by meditation, yoga and so on. A strict regimen for diet was required to be followed by the employees at the workplace.
28] In an article titled "2fleet.com – Johnson & Johnson Safe Fleet," posted on www.fleetlogistics.com.

Case Details

Case Code : HROB025
Themes: HR Practices and Policies
Case Length : 14 Pages
Period : 1998-2001
Organization : Johnson and Johnson's
Pub Date : 2001
Teaching Note : Not Available
Countries : USA
Industry : Consumer Goods

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