Xerox PeopleNet - Creating IT/HR Synergies

Developing Xerox PeopleNet Contd...

To get the software to the users, Xerox adopted various delivery strategies, viz, shipping to local system administrators, using CDs and floppy disks, the company intranet. To access Xerox PeopleNet, employees had to enter both their social security number and a Xerox PIN number.

The software used application-level encryption for passwords as well as transmission-level encryption for data traveling over the network. As the company was shifting to a PC-based setup, implementation of the system was rather slow and had to be in a phased manner.

As the hardware setup stabilized and more features were added, Xerox PeopleNet became increasingly popular within the organization.

The Benefits

Xerox PeopleNet supported applications covering such areas as training, retirement fund performance and a corporate phone directory (Refer Table I).

In addition, employees could check Xerox's stock price as well as those of its competitors.

The unique feature of Xerox PeopleNet was that unlike typical HRMSs, it did not restrict the availability of information HR staff alone.

All employees could access information through any PC on the company's network.

TABLE I
Xerox PeopleNet MODULES

• Employee recognition programs
• Phone Directory
• Company-wide electronic bulletin
• Stock quotes
• Calendar-based reminder system for key HR activities
• Work group organization charts
• Total cash compensation
• Employee demographics

• Personal and salary information
• Training transcripts
• Training catalog
• Profit-sharing fund balances
• Retirement planner
• Benefits guide
• The human resources policy manual

Source: Microsoft User Story "Xerox PeopleNet," www.webfrontier.tridec.com.

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Case Details

Case Code : ITSY004
Themes: Internet companies
Case Length : 07 Pages
Period : 1990-2000
Organization : Xerox
Pub Date : 2001
Teaching Note : Available
Countries : Japan
Industry : Computers and Information Technology

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