Mahindra & Mahindra: Implementing BPR
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Please note:
This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.
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Case Details: |
Price: |
Case Code |
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OPER008 |
For delivery in electronic format: Rs. 300;
For delivery through courier (within India): Rs. 300 +Shipping & Handling Charges extra
ThemesOperational Restructuring |
Case Length |
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12 Pages |
Period |
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1990 - 2001 |
Organization |
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Mahindra &
Mahindra |
Pub Date |
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2005 |
Teaching Note |
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Available |
Countries
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Japan |
Industry |
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Automobile |
Abstract:
The case examines the reasons behind automobile major Mahindra & Mahindra's
decision to implement a Business Process Reengineering (BPR) program.
The case
explores in detail the implementation procedure at the company and the benefits
that accrued from the BPR program. In addition, the case discusses the concept
of BPR, its benefits, and the steps that need to be taken to ensure the success
of such initiatives.
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Issues:
» Examine the benefits that a BPR program can offer to an organization when it
is effectively implemented
Contents:
Keywords:
Automobile major, Mahindra & Mahindra, Business Process
Reengineering, BPR, implementation, procedure, BPR, benefits, success
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