Consumer Driven Six Sigma at Ford
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Please note:
This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.
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Case Details: |
Price: |
| Case Code |
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OPER041 |
For delivery in electronic format: Rs. 400;
For delivery through courier (within India): Rs. 400 +Shipping & Handling Charges extraThemesDMAIC Cycle / Six
Sigma |
| Case Length |
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12 Pages |
| Period |
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1998 - 2004 |
| Organization |
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Ford Motor
Company |
| Pub Date |
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2004 |
| Teaching Note |
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Not Available |
| Countries
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USA |
| Industry |
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Automobile |
Abstract:
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The case discusses in detail the implementation of Six Sigma in the US-based
Ford Motor Company. It discusses how Ford went about implementing the DMAIC
(Define, Measure, Analyze, Improve and Control) cycle, an integral part of a Six
Sigma initiative.
The case discusses how Ford imparted various levels of Six Sigma training
including Green Belts, Black Belts, Master Black Belts and Project Champions.
The case finally discusses the problems faced and the benefits reaped by Ford
while implementing Six Sigma.
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Issues:
» Tools in DMAIC Cycle, Six Sigma Training
Contents:
Keywords:
Six Sigma, Tools in DMAIC Cycle, Ford Motor Company, Green
Belts, Black Belts, Project Champion, Training, Process Mapping, Cause and
Effect Diagram, Failure Mode and Effects Analysis, Statistical Process Control
Consumer Driven Six Sigma at Ford
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