Sysco's Supply Chain Management Practices

            
 
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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.



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Case Details:

Price:

Case Code : OPER060 For delivery in electronic format: Rs. 400;
For delivery through courier (within India): Rs. 400 + Rs. 25 for Shipping & Handling Charges 

Themes

Supply chain management

Case Length : 19 Pages
Period : 2001-2006
Organization : SYSCO Corporation
Pub Date : 2006
Teaching Note : Available
Countries : North America
Industry : Foodservice Distribution

Abstract:

This case is about the supply chain management practices at SYSCO Corporation (SYSCO), the largest foodservice marketing and distribution company in North America. Analysts attributed the company's success in distribution to its innovative supply chain practices, implementation of the latest Information Technology (IT) tools, building strong relationships with vendors, and having an organized management structure. The case discusses some of the company's key supply chain initiatives like the National Supply Chain Project, the ChefEx Program, etc., and the benefits that accrued to SYSCO through these initiatives.

Operations Management Case Studies | Case Study in Management, Operations, Strategies, Marketing Management, Case Studies

Issues:

Understand the role of supply chain management (SCM) in the foodservice distribution business in North America

Analyze the supply chain management initiatives adopted by SYSCO Corporation

Evaluate the importance of redistribution, using new technologies like RFID, and other Information Technology applications to improve the efficiency of the supply chain

Contents:

  Page No.
Introduction 1
Background Note 2
Supply Chain Management Initiatives 4
Information Technology in the Supply Chain 7
Outlook 10
Exhibits 11

Keywords:

SYSCO Corporation, Foodservice Distribution and Marketing, Supply Chain Management, Information Technology, Redistribution Centers (RDBC), ChefEx Program, SYSCO Uniform System (SUS), E-commerce, National Supply Chain Project, Radio Frequency Identification (RFID) System, North American Foodservice Market, Performance Food Group, Whole Foods Market Inc., Vendor Relationship

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