Marketing the 'Lost' TV Drama Series: ABC's Integrated Marketing
Strategy
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Case Details:
Case Code : MKTG156
Case Length : 15 Pages
Period : 2004-2006
Organization : ABC Entertainment
Pub Date : 2006
Teaching Note :Not Available Countries : USA
Industry : Media and Entertainment
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Excerpts Contd...
'Bad Twin'
ABC had commissioned a novel 'Bad Twin,' apparently written
by the fictitious Gary Troup (Troup), a character from the show. The book was
published by Hyperion Books (Refer to Exhibit IV for 'Bad Twin')...
ABC Raises the Bar
ABC's integrated marketing strategy for 'Lost' was widely appreciated by many
media experts and analysts. It was reported that even people who were initially
skeptical were won over by the unique multi-pronged campaign. Not only were the
fans playing the game, but they were also e-mailing and messaging each other
when they discovered new clues. Tom Lowry of BusinessWeek wrote, "Using podcasts,
interactive games, websites, and good, old-fashioned hype, ABC has turned a
cult-style show into a cross-media sensation." TLE was hailed as breaking new
grounds in marketing a TV show. Earlier, advertisers were concerned that
consumers, especially those who had DVRs, could skip the ads that were aired
during commercial breaks...
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The Criticisms
A few critics felt that the use of gimmicks and alternative media to market
TV shows could be a risky proposition as it called into question the
credibility of television as a medium. They said that providing online
content of the show for free would be detrimental to ABC's affiliates as the
viewers would have the option to watch their favorite show online, with
fewer ads, just 12 hours after the regular show...
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Outlook
Analysts felt that the integrated marketing effort of 'Lost' had raised
the bar with regard to marketing a TV series. They felt that 'Lost' had
gone beyond being just a TV show and was fast becoming a lifestyle
brand, as it spoke to a specific segment of the audience and provided
for an experience that cut across multiple media. In the process, it had
also broken through the media clutter and engaged its highly loyal
target audience at a deep level. Analysts opined that by leveraging TiVo,
DVDs, the iPod, and the Internet, ABC had forced competitors to rethink
their marketing strategies... |
Exhibits
Exhibit I: Lost Promos
Exhibit II: Lost Season 3 Poster
Exhibit III: The Hanso Print Ad
Exhibit IV: Bad TWIN
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