Six Sigma at GE

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Case Details:


Case Code : OPER015 For delivery in electronic format: Rs. 300;
For delivery through courier (within India): Rs. 300 +Shipping & Handling Charges extra


Quality Management TQM/ISO
Case Length : 12 Pages
Period : 1995 - 2002
Organization : GE
Pub Date : 2002
Teaching Note : Available
Countries : USA
Industry : Varied


The case examines the initiatives taken by GE, one of the world's largest diversified companies to implement the Six Sigma quality tool in the 1990s. The case discusses in detail the concept of Six Sigma, its implementation procedure and its benefits. It also explores the implementation procedure at GE and the benefits reaped by the company on account of adopting Six Sigma.


Explore the benefits reaped by GE from the Six Sigma initiative and its contribution to the company's sustained superior financial performance and competitive advantage


  Page No.
Introduction 1
About Six Sigma 2
GE's Six Sigma Experience 4
Reaping the Benefits 6
Exhibits 7


Initiatives, GE, largest, diversified companies, Six Sigma, quality tool, 1990, implementation, procedure, GE

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