The McDonald’s ‘Beef Fries’ Controversy
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Details
Case Code:
BECG017
Case Length:
13
Period:
Pub Date:
2002
Teaching Note:
YES
Price (Rs):
0
Organization:
McDonald's Corporation
Industry:
Foodservice
Country:
US
Themes:
Accountability,Reputation Management
Abstract
The case examines the controversy involving the global fast food major McDonald’s, which was accused of wrongfully selling its French fries as 100% vegetarian products when they contained beef flavoring. It explores in detail the events that led to the controversy and the company’s reactions to the allegations. The case also discusses the eventual settlement of the lawsuit with the company paying damages to vegetarian groups and accepting that it had gone wrong.
Learning Objectives
The case is structured to achieve the following Learning Objectives:
- Social responsibility
- Truth in advertising
- Consumer interest groups.
Keywords
McDonald, French fries, 100% vegetarian, beef, allegations, lawsuit, paying damages, vegetarian, cases, case study