Abstract

In recent times, Reuters, the financial-information firm has accelerated its efforts to become a more competitive, focused and profitable information company. Reuters has launched Fast Forward, a three-year action plan which is intended to strengthen Reuters' core information business. Fast Forward addresses the impact of structural changes in the financial services industry including consolidation, reduced headcount, growth in market data volumes and increasing regulation. As a result of the Fast Forward plan, the number of employees is expected to fall from 15,900 to around 13,000 by the end of 2006. Under CEO Thomas Glocer, things are beginning to look much brighter for Reuters. But winning back a major share in the $6.5 billion market for financial services data remains a big challenge. This case can be used to illustrate how industry leaders struggle in a rapidly commoditising business.

Learning Objectives

The case is structured to achieve the following Learning Objectives:

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Keywords

Reuters, Fast Forward, Thomas Glocer, Financial information services, Bloomberg, Thompson financial, Asset management, Investment banking, Treasury services, TIBCO, Reuters greenhouse fund, Financial news, Merrill Lynch, Money line, Trading solutions