Abstract

The case discusses the organizational restructuring carried out by the Japanese electronics and communication giant, Sony Corporation (Sony) between 1994 and 2003. Sony's business operations were restructured five times within nine years. The case describes each of the five restructuring exercises in detail and examines their implications for Sony. It also discusses the impact of these structural changes on the financial performance of Sony.

Learning Objectives

The case is structured to achieve the following Learning Objectives:

• Costs and consequences of restructuring.

Keywords

organizational restructuring, Japanese electronics, Sony Corporation, operations, structural changes, financial performance