Abstract

In the mid-1990s Canon, Japan's leading camera and photocopier manufacturer undertook reengineering and restructuring of its business processes. The case brings out the various strategies employed by the company in its process of reengineering and restructuring, and the benefits of these programs. Canon's reengineering efforts were divided into two phases. The case discusses in detail the reengineering strategies of the company under each phase. The case also discusses the future prospects of the company.

Learning Objectives

The case is structured to achieve the following Learning Objectives:

• Why organizations opt for reengineering and restructuring.

Keywords

Canon, Japan, leading, camera, photocopier, manufacturer, undertook, reengineering, restructuring, business processes, strategies, employed, phases, future prospects