Abstract

The case provides detailed information on various functional areas of American International Group Inc. (AIG) including human resources and finance. The case discusses the company's history since inception, product segments including general insurance, life insurance, financial services, retirement savings and asset management and the various geographic regions in which the company operates and the revenues derived from these regions. The case also includes information regarding company's social responsibility initiatives and corporate governance standards. It covers the future prospects of AIG and problems faced by the company due to the lack of succession planning. Finally, the case includes a detailed note on the global insurance industry outlook.

Learning Objectives

The case is structured to achieve the following Learning Objectives:

• Management of global operations by AIG.

Keywords

Functional areas, American International Group Inc, human resources, finance, inception, product segments, general insurance, life insurance, financial services, retirement savings, asset management