Abstract

The case discusses the operations of HSBC Group in India and the measures taken by HSBC India in recent times to achieve a faster growth. It discusses in detail the reorganization program launched by Booker, the CEO of HSBC India to transform the conservative institution into an aggressive, performance-oriented one. The case discusses in detail various internal reorganization measures including the introduction of new work principles, downsizing, organizational reshuffling and greater focus on potential growth areas.

Learning Objectives

The case is structured to achieve the following Learning Objectives:

• Examine the restructuring program implemented by HSBC India to revive its financial performance.

Keywords

Case, HSBC India, HR Restructuring, Work Culture, Downsizing, Voluntary Retirement Scheme, Growth Strategy, Restructuring Program, Indian Banking Industry and Performance Orientation