Abstract

The case discusses the revival in financial performance of the US based Manpower Inc., a global staffing firm, from a company reporting declining profits and poor business performance in key global markets to a company registering improved financial performance across the world and establishing a dominant position in the staffing services in the IT sector. It discusses the strategies adopted by Manpower's CEO - Jeffrey Joerres to revive the performance of the company. The case examines the challenges faced by Manpower Inc. in saturated markets such as the US and emerging markets such as China and India.

Learning Objectives

The case is structured to achieve the following Learning Objectives:

• Understand the role of the leader in reviving the performance of an organization
• Study the changing dynamics of global staffing industry
• Critically examine the growth strategies adopted by Manpower Inc.

Keywords

Manpower, Global Staffing Industry, Jeffrey Joerres, Adecco SA, Staffing in IT sector, Acquisitions , Strategic Alliances, Occupational Personality Questionnaire, Targeting New Communities, Recruitment Portfolio, Growth Strategies, Corporate Training, Temporary Staffing, Search & Placement Services