Abstract

The caselet examines the changes brought about by global networking major, Cisco, in its recruitment policies in the mid-1990s. It details the various tools adopted by the company to attract the best talent and examines how the company benefited from them.

Learning Objectives

The case is structured to achieve the following Learning Objectives:

• The importance of human resources in the information technology industry and the issues involved in recruiting and retaining them. The need for updating the recruitment policies of an organization in tune with changes in the business environment.

Keywords

Competitive advantage, passive job seekers, referrals, networking market