Carly Fiorina: Implementing changes at HP

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Details
Case Code:

CLBS043

Case Length:

3

Period:

Pub Date:

2004

Teaching Note:

NO

Price (Rs):

0

Organization:

The Hewlett-Packard Company

Industry:

Technology & Communications

Country:

US

Themes:

Restructuring,Organizational Design

Abstract

The caselet discusses the steps taken by the new CEO Carly Fiorina in a bid to improve the financial performance of HP. The caselet discusses the problems faced by HP during the mid 1990s due to its highly decentralized organization structure. The caselet also analyzes the effect of the management reorganization plan implemented by CEO Carly Fiorina.

Learning Objectives

The case is structured to achieve the following Learning Objectives:

  • How Carly Fiorina made changes in the organizational structure of the company
  • The impact of changes in organization structure on employee morale and customer satisfaction
  • and The changes in organization structure that HP brought in since the
Keywords

Hewlett Packard (HP), Carly Fiorina, John Young, centralized organizational structure, group structure, local decentralization

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