Abstract

After the formation of the world’s largest steel company ArcelorMittal, SA, in 2006, the top management decided to make English the official corporate language. They contended that global management required a shared language and thus started providing online training in English to its managers and other high-potential employees. The management felt that training in English business language skills would help increase the company’s global competiveness and also open up career advancement possibilities for its employees.

Learning Objectives

The case is structured to achieve the following Learning Objectives:

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Keywords

Global management, global outlook, shared language, good communication skills, communicate across international borders, business communication, English business language skills, English training program, traditional classroom training, online training, e-learning, career advancement, succession planning, global projects, innovation, collaboration, global mobility, productivity, workforce management, ArcelorMittal University, corporate university, ArcelorMittal, steel, Mittal Steel, Arcelor, mergers and acquisitions, M&A, Optimas Award, GlobalEnglish