Abstract

The caselet discusses CONCOR’s logistical operations using the hub and spoke model. It also throws light on the strategic moves taken by the company to face the challenges posed by the entry of new players in the container transport industry in India. Finally, the caselet describes the company’s plans to focus on specific areas of logistics with plans to provide cold storage facilities across the entire cold chain.

Learning Objectives

The case is structured to achieve the following Learning Objectives:

• The importance of rail transport for bulk transportation of goods
• The end of CONCOR’s monopoly in the container cargo transportation business in India. Importance of joint ventures and diversification as a means to counter competition
• and Strategic planning as a key to long-term success.

Keywords

CONCOR, Reliance Industries Ltd., Maersk India, APL Logistics, Central Warehousing Corporation, multimodal logistics provider, third party logistics, satellite freight stations, Jawaharlal Nehru Port, Vallarpadam project, container freight stations, transportation solutions, import-export container depots, automobile market, cold chain, hub and spoke model, less than container load