Abstract

The caselet presents an overview of Indian retail market. It discusses the Indian government’s policy toward foreign retailers during 1990s and the proposal of the then government, the National Democratic Alliance (NDA) Government led by the Bharatiya Janata Party (BJP), to allow FDI in retailing in the early 2000s. The caselet presents an example of a foreign retail company - Metro - and discusses how the company deviated from its licensing norms during the course of its business. It finally features the views of Indian industry experts on this issue, as of June 2005.

Learning Objectives

The case is structured to achieve the following Learning Objectives:

• Impact of opening up Indian retail sector on Indian retailers
• and Government’s role in protecting domestic retailers from foreign counterparts.

Keywords

Retailers, FDI, West Side, Food World, Organized retailing, Cash and Carry, Metro, Loyalty Cards, Federation of Associations of Maharastra (FAM), Kishore Biyani, Shoppers' Stop, Wal-Mart