Abstract

Cisco is the worldwide leader in Internet Protocol-based networking solutions, the backbone of the Internet and most corporate, education and government networks around the world. Cisco provides a wide range of products and services for transporting data, voice and video. The company faces many risks - technology risks, marketing risks, risks associated with strategic alliances and mergers and acquisitions, operations risks, supply chain risks, political risks, regulatory risks, human resources risks, catastrophe risks and financial risks. The case outlines the mechanisms Cisco employs to deal with these risks.

Learning Objectives

The case is structured to achieve the following Learning Objectives:

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Keywords

Cisco Systems, IT (information technology), Routers, Switches, Ethernet, Enterprise risk management, Risk management, Internet protocol, Technology risks, Video traffic, Voice communication, Strategic alliance risks, Mergers and acquisitions risks, Operations risks