Abstract

After starting off as a small producer of cooking oil in 1945, Wipro, one of India’s most admired companies, is today a large diversified corporation by Indian standards. In quick time, Wipro has built three new businesses - enterprise solutions, infra-structure management and business process outsourcing that together account for 30% of total software revenues. These businesses are expected to be the company’s major growth drivers in the future. The main challenge which Wipro faces, is to develop the necessary human resources. Over the years, Wipro has built a strong and powerful top-management team of professionals.

Learning Objectives

The case is structured to achieve the following Learning Objectives:

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Keywords

Wipro, Human resource management, HRM, Information technology, Azim Premji, Organisational culture, PCMM, people capability maturity model initiative, 360 degree feedback, Leadership development, Winds of change, Entrepreneurship, Ranjan Acharya, Wipro values, Promise statement, HR, human resource practices of Wipro