HP at Cultural Crossroads

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Details
Case Code:

HROB012

Case Length:

11

Period:

Pub Date:

2002

Teaching Note:

YES

Price (Rs):

0

Organization:

The Hewlett-Packard Company

Industry:

Technology & Communications

Country:

US

Themes:

Organizational Culture

Abstract

The case discusses HP’s organization culture and the role of ‘HP Way’ in strengthening it. It also discusses the steps implemented by the new CEO Carly Fiorina in a bid to cut costs and improve the financial performance of HP, which proved to be a major departure from HP’s long cherished culture.

Learning Objectives

The case is structured to achieve the following Learning Objectives:

  • Evolution of culture in a large organization
  • Implications of radical cultural change.
Keywords

HP, organization culture, HP Way, steps, CEO, Carly Fiorina, cut costs, financial performance, HP, major departure, culture

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