Abstract

The case examines the various aspects of a property claims adjustment process and the role of the claims adjuster in the process. Further, issues like the application of detailed insurance policy provisions to specific situations are examined. Indemnification of losses by property claims adjusters and the need for objective quantification are also discussed. Apart from this, the assessment of the amount of loss and the duties of the insured, following a loss, are covered.

Learning Objectives

The case is structured to achieve the following Learning Objectives:

• Understand the general issues in property claims adjustment. Identify problems associated with the assessment of the amount of loss.

Keywords

Issues, workers' compensation claims, work-related injuries, claim adjuster, investigate such claims, amount of time, claimant has lost, medical expenses, accountability, insured