Abstract

The case examines the general issues in liability claims, the need for a claims adjuster to verify the coverage for the claim in question, the determination of liability and the identification of causes of damage. Further, the coverage problems and the need for proper commu-nication with the claimant are also discussed. Apart from this, the case examines the significance of the role of accident reconstruction experts in ascertaining the cause of the accident, and the liability of the insurer. The case also discusses the process of litigation, in case the insurer does not respond to a claim made by an individual.

Learning Objectives

The case is structured to achieve the following Learning Objectives:

• Understand the general issues in liability claims
• Analyze the actions taken by a claims adjuster in order to determine coverage and liability, and ascertain the extent of damage
• and Gain insight into various coverage problems in a case where the coverage for a claim is doubtful

Keywords

General, issues, liability claims, claims adjuster, coverage, claim, determination of liability, identification of causes , damage, proper, communication, claimant, accident reconstruction experts, ascertaining, accident, liability of the insurer, process of litigation