Abstract

The case focuses on the challenges facing the HR department in the growing insurance industry in India. Problems caused by the lack of skilled personnel and the increasing demand for skilled employees are also discussed in the case. In addition, challenges regarding the recruitment and retention of employees are examined. The case throws light on various measures taken by HR departments in insurance organizations to improve the work environment and the productivity of employees.

Learning Objectives

The case is structured to achieve the following Learning Objectives:

• Understand the growing need for an HR framework for dealing with problems specific to insurance organizations
• and Discuss the problems associated with recruiting and retaining employees.

Keywords

Challenges, HR department, insurance industry, India, lack, skilled personnel, increasing demand, skilled employees, recruitment, retention, employees, measures, insurance organizations, work environment, productivity of employees