Dell.com’s Managing the Electronic Supply Chain Effectively
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Details
Case Code:
ITSY012
Case Length:
11
Period:
Pub Date:
2002
Teaching Note:
YES
Price (Rs):
0
Organization:
Dell Inc.
Industry:
Technology & Communications
Country:
US
Themes:
Systems Design ,Service Operations, E-Business Strategy
Abstract
The case study ‘Dell.com’s IT architecture’ discusses the hardware and software infrastructure of DELL’s website. It also shows how the website benefited DELL’s customers and suppliers and brought considerable cost savings for the company.
Learning Objectives
The case is structured to achieve the following Learning Objectives:
- Need for the development of an e-comxmerce-enabled website Architecture of an e-commerce-enabled website and the problems faced by Dell.
Keywords
Dell.com, IT architecture, hardware, software, infrastructure, DELL, website, website, benefited, customers, suppliers, cost savings