Abstract

The case discusses the various knowledge management (KM) initiatives undertaken by the UK- based oil and gas exploration major British Petroleum Plc. (BP) in the 1990s. It describes in detail the Virtual Teamwork project started in late 1994, the Knowledge Management team established in 1997, and the application of KM tools for reducing the emission of harmful gases like carbon dioxide and methane in the late 1990s. The case also describes the various KM tools used by BP including Peer Assist, BP Connect, After Action Review and Retrospect. The benefits reaped by BP through the above KM initiatives and the challenges faced during the implementation process are discussed.

Learning Objectives

The case is structured to achieve the following Learning Objectives:

• KM tools and techniques adopted by a company and their benefits.

Keywords

Knowledge management, KM, UK, based, oil and gas, exploration, British Petroleum Plc., BP, 1990, Virtual Teamwork, 1994, 1997, KM tools, emission, carbon dioxide, methane, 1990, Peer Assist, BP Connect, After Action Review, Retrospect