Information Technology Outsourcing at BBC
Details
ITSY051
14
2005
NO
400
British Broadcasting Corporation
Leisure & Entertainment
UK
Outsourcing
Abstract
The case gives a detailed account of the sale of BBC Technology Limited, the technology division of British Broadcasting Corporation (BBC) to Siemens Business Services (SBS) and Information Technology (IT) outsourcing contract between BBC and SBS. The case puts forth the reasons that prompted the broadcasting giant to sell its technology division and the benefits that could accrue to it as a result of the sell-off. It focuses on the obstacles that BBC faced in outsourcing and also gives the details of the contract. The case also describes the selection process adopted by BBC to choose its technology provider.
Learning Objectives
The case is structured to achieve the following Learning Objectives:
- Understand the rationale behind broadcasters outsourcing their technology requirements Study and analyze the problems that the company could face while outsourcing Understand the selection procedure that companies adopt to choose the technology service pr
- Critically examine the strategic impact of outsourcing IT requirements in the organization.
Keywords
British Broadcasting Corporation, Siemens Business Services, IT Outsourcing, IT Vendor Selection, Evaluating IT Vendors, BBC's Technology Framework Contract, Technology Innovations, Economies of Scale, Outsourcing Media Contracts, Media Lifecycle Management, Content Management Solutions, Technical Services Agreement and British Broadcasting Corporation