Abstract

France based Carrefour (the second largest retailer in the world) is believed to be the most global retailer with its operations spread out all over the world. Managing a global supply chain is a very difficult and complex task. The case examines the supply chain management practices of Carrefour and describes how it managed its supply chain including procurement, logistics and warehouse management, globally. It explains how the company customized its supply chain operations according to the countries in which it operated. The case also discusses the use of IT by Carrefour to enhance its supply chain efficiency.

Learning Objectives

The case is structured to achieve the following Learning Objectives:

• Global supply chain management practices of a leading retailing company.

Keywords

France, Carrefour, global, retailer, operations, supply chain, complex task, supply chain management, practices, Carrefour, procurement, logistics, warehouse management, globally, customized, IT