Satyam Iway - Changing the Indian Internet Browsing Experience

iWay customers were also provided many value-added services such as pizza delivery in their cubicle. Within a few years of its launch, iWay became a nationally recognized brand. New centers were set up on a regular basis in many cities across the country. Considering the limited Internet user base in India, Sify seemed to have hit on an idea with good business potential.

The company's rapid expansion was commendable given the fact that per hour browsing charges at iWay were much higher than in the unorganized sector players. Industry observers also felt that iWay was expanding too fast, considering the limited Internet user base in India.

The company offered services to clients through a mix of offshore, on-site and off-site facilities.Its activities included software development, systems integration, enterprise resource planning (ERP) solutions and web-centric solutions. Satyam provided a wide range of offshore services at the lower end as well as at the higher end (technological services). At the lower end, the services provided included re-engineering of legacy applications, transferring mainframe applications to client server applications, and converting algorithms written in older languages to latest languages. At the higher end, the services included creating applications for telecom industry, networking technologies and engineering services.