Abstract

The Credit Information Bureau of India Limited (CIBIL) was founded in the year 2001 with an objective to improve the accuracy in loan approval process, and in accepting the credit card applications. Since its establishment a number of financial institutions became the members of CIBIL, and also the steps initiated by CIBIL proved to reduce the delinquency rates in the payment of EMIs and dues on credit cards payments. This case study focused on the origin, objectives and initiatives of CIBIL, and how it is able to create a standardized system, and provides scope to discuss and debate on the challenges and opportunities of CIBIL.

Learning Objectives

The case is structured to achieve the following Learning Objectives:

• To discuss scope and objectives of CIBIL
• Enable students to understand the process followed by CIBIL
• To discuss the challenges and opportunities of CIBIL

Keywords

CIBIL,Credit Information Services,Home Loans,Credit Cards,Delinquency Rates,Non-Performing Assets